Privacy Policy

Last updated: January 2025

Quick Summary

  • Your API keys are encrypted with 256-bit AES encryption
  • We never request withdrawal permissions from exchanges
  • Your trading data is stored securely and never sold

1. Information We Collect

We collect information you provide directly to us, including:

  • Account Information: Email address, name, and password
  • Exchange Credentials: API keys and secrets (encrypted)
  • Trading Data: Trade history, positions, and performance metrics
  • Communication: Support requests and feedback

2. How We Use Your Information

  • Execute trades on your behalf based on your configured strategies
  • Monitor your positions and send alerts
  • Provide customer support
  • Improve our services and develop new features
  • Send important updates about your account and our services

3. Data Security

We implement industry-standard security measures:

  • 256-bit AES encryption for all sensitive data at rest
  • TLS 1.3 encryption for all data in transit
  • API keys are stored in encrypted databases with restricted access
  • Regular security audits and penetration testing
  • Two-factor authentication available for all accounts

4. Data Sharing

We do NOT sell your personal information. We may share data with:

  • Exchanges: Only the credentials needed to execute trades
  • Service Providers: Cloud hosting, email services (under strict agreements)
  • Legal Requirements: When required by law or to protect our rights

5. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Export your trading data
  • Opt out of marketing communications

6. Contact Us

For privacy-related questions or requests, contact us at:

privacy@automatictrades.com