Privacy Policy
Last updated: January 2025
Quick Summary
- Your API keys are encrypted with 256-bit AES encryption
- We never request withdrawal permissions from exchanges
- Your trading data is stored securely and never sold
1. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Email address, name, and password
- Exchange Credentials: API keys and secrets (encrypted)
- Trading Data: Trade history, positions, and performance metrics
- Communication: Support requests and feedback
2. How We Use Your Information
- Execute trades on your behalf based on your configured strategies
- Monitor your positions and send alerts
- Provide customer support
- Improve our services and develop new features
- Send important updates about your account and our services
3. Data Security
We implement industry-standard security measures:
- 256-bit AES encryption for all sensitive data at rest
- TLS 1.3 encryption for all data in transit
- API keys are stored in encrypted databases with restricted access
- Regular security audits and penetration testing
- Two-factor authentication available for all accounts
4. Data Sharing
We do NOT sell your personal information. We may share data with:
- Exchanges: Only the credentials needed to execute trades
- Service Providers: Cloud hosting, email services (under strict agreements)
- Legal Requirements: When required by law or to protect our rights
5. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account and data
- Export your trading data
- Opt out of marketing communications
6. Contact Us
For privacy-related questions or requests, contact us at:
privacy@automatictrades.com